As diamond visionaries, at WDM we aim at serving our clientele from across the world at all times, enabling them to experience the elegance and beauty that we bring out as an end result! Regardless of the magnitude of the order, exceeding their expectations with and incomparable finish has been our constant goal. Our work ethics create the right momentum and are our main driving force. Here are the set of values that we have in place to establish a long lasting relationship with our customers:
Customer focus: Customer is King and our customer-centric approach keeps us in constant touch with our customers to understand perfectly well what their requirements are. In case they are unsure about what they want, we walk that extra mile with them to understand their requirement and suggest them the perfect solution. We interpret their requirement and then work towards giving it the perfect shape. In short, it is our main function to respond to the dynamic nature of our customers’ needs. It is the precision with which we work that has earned us the name of trusted and respected players in the diamond industry.
Product focus: We are fully aware of the quality of the product that we have to deliver. So, our diamond experts work with great perfection to bring out only the best when they are at the job. We know what’s in and what’s out and this gives us the right base to bring out the best cut and quality in each of diamond that is worked on. We ensure that our customers take back a precious diamond with the best market value that it could bring him. Doling out products that are second to none is our diamond-like-passion!
People focus: In order to bring out the best diamonds in the world, we primarily believe in keeping the good faith of all the people involved in the diamond making business, be it the well-being of our work force or the diamond clientele at large. A conducive work environment keeps the morale of our employees high and brings out the best productivity on the work front.
Quality: Our Quality Assurance department professionals are constantly improving the quality of the products towards giving them an impeccable finish. Being a key player in India and across the globe in the diamonds business, our reputation is unparalleled in terms of the quality in which we deliver. With manufacturing our main focus, and concentration on services like rough sorting, polishing sorting, polishing and sawing, we assure an uncompromising quality of diamonds.
Team work: We perfectly understand that a few jobs can be accomplished well when done as a team. At WDM, we are proud to state that it is our strength. Hence, we treat it as our core characteristic to be able to deliver on time to our clients from the world across. An undeterred dedication and an unquenchable passion to serve the diverse needs of our customers has been our global vision. Our roots lie in the dynamic foundation of integrity and expertise. WDM has established itself as a leader in the areas of design, distribution and manufacture of the best diamonds possible.